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Returns

first we are so sad there is a problem with your order but we will help you, babe! 

we allow returns for {shop credit} or {exchanges} from 30 days of receiving the item.  30 days ONLY.  we move inventory quickly as a small business it make it tough to have it out much longer than that!  

 

shop credit // you do not like the item at all & you want to return it.  you may send back to L&Q at your expense and add a note in the package (ideally your receipt) and explain what you would like.  "credit" "damage" or "please exchange for large if you have one in stock"

 

CLEARANCED OUT ITEMS ARE NO RETURNS. AUCTIONS OR MAJOR SALES. 

 

we are a small business so our products go in and out of stock quickly! sometimes we will have more in for an EXCHANGE. just please {note} that as your request in your package.  return address for the shop is ::  910 6th Ave De Witt, IA 52742  

1) add product to bag 

2) add a note (order number, name of customer, return request (size exchange or credit) 

3) mail back to address above OR drop off at back door but please add #2 to package 

 

once the item is sent back, we will process in the order they arrive and we will add credit to your WEBSITE account here at L&Q.  we do not add credit everyday.  please allow time for return to process! 

direct questions here >>  shopwithlqcustomercare@gmail.com 

thank you so much.  xo l&q team